Kasturba Hospital took an extensive computerization exercise in 2005-2006, and virtually every area of hospital operations is now computer-supported. KH uses the Hospital Information System (HIS) to store and process health information and data about patients. The system, on hundreds of desks in the hospital, is also used for laboratory result management and order entry and support.
Computerization has benefited both patients and healthcare providers. For instance, patients in rural areas often do not bring their old paper based health records when they seek healthcare. The electronic system helps us retrieve health related data of our inpatients at the point of care, accurately and quickly. All laboratories enter, store and process their laboratory results electronically. Laboratories report that the frequency of unnecessary tests and procedures has been reduced after the system was introduced. We have noted that the quality and efficiency of our healthcare has improved substantially after the introduction of HIS.